All the furniture items are shipped from our furniture store Royal Home Creations located in beautiful Vancouver, BC, Canada. We pay great care and efficiency to pack and ship every product for the long journey ahead.
At Royal Home Creations, shipping costs are calculated at the time of checkout truly based on your selected shipping destination and selected item. We will collect the shipping charges at the time of purchase. If the order is to be shipped internationally, we will notify you about the estimated shipping cost upon checkout. (Please refer to the duties and taxes for the destination country, applicable to international orders only)
It can happen the items are running out-of-stock but in many cases, we can special order them for you. There will be no additional cost for such orders however the delivery time can vary from 2-8 weeks all depending on the ordered item. Royal Home Creations will contact you with the specific delivery time for your order.
There is also the possibility that you have ordered for multiple items together but may not getting the shipment out on the same day. The reason can be that the item may be temporarily out-of-stock or back-ordered. You will be notified in either instance and will be provided an approximate date of shipment.
Due to our commitment to process online orders quickly, your cancellation requests will be valid only if it is submitted within 24 hours from the time of order.
Please contact us with your cancellation requests. If we find your order is eligible, we will notify you.